The Backroom Network Support
Client support portalAuthority system supportTypical response within 24 hoursInstalled and managed for youClient support portalAuthority system supportTypical response within 24 hoursInstalled and managed for you
Client Support Portal
LeadProof Authority System™

Tell Us What Needs Attention.

Submit a support ticket for your website, authority system, account, or implementation questions. The more detail you provide, the faster we can diagnose the issue and get the right fix moving.

1
Choose the ticket type
Bug, change request, question, or billing support.
2
Give us the details
Include screenshots or shared file links when they help explain the request.
3
We route the ticket
Your request is sent directly into the support workflow for review.

Submit a Support Ticket

Use this form for website edits, technical issues, account questions, or anything related to your LeadProof Authority System™.

Step 1 — Select Ticket Type
Step 2 — Your Information
Step 3 — Ticket Details
Use urgent only for site outages or critical issues.
0 chars
Upload photos or videos to Google Drive or Dropbox first, then paste the shared link here.

By submitting, you agree that our team will contact you at the email provided.

FAQ

Common Support Questions

How quickly will I receive a response?

Normal priority tickets are typically reviewed within 24 hours. Urgent tickets are escalated for faster review during business hours.

What counts as a change request?

Any update to website copy, images, service details, contact information, pages, colors, layout, or supported functionality.

Can I include screenshots or videos?

Yes. Upload files to Google Drive or Dropbox and paste the shared link into the attachments field so our team can review them.

What if my site is down?

Submit a Bug Report and mark the ticket as Urgent so it is routed as a critical support issue.

How do I track my ticket?

You will receive updates by email. Reply to that thread if you need to add details after submitting the ticket.

Who should use this portal?

This support desk is for active Backroom Network and LeadProof Authority System clients.